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CONTACT US ,BEST SERVICE AND COST IS FOR YOU    Tel:86-512-62810865      Fax:86-512-67301180       Email: sales@cheef.cn    Whatsapp &MP and wechat:+86 181 6857 5767 Contact Now

FAQs

1. What is your main products of ink?
Cheef ink manufactures a full line of high quality, low cost alternative inks, makeup, and cleaners for Continuous Ink Jet (CIJ), Drop on Demand (DOD) and High-Resolution industrial printers and coders. Innovative technology is the core of our business, and our inks are trusted alternatives to products from many OEMs including Videojet, Domino, Imaje, Marsh, Citronix, Linx ,Metronic,Rottweil,and more. 
2. Which products your ink can be used ?
Cheef ink can used on metal, glass, PVC, other plastics, and laminated paper with pigmented inks for use on darker substrates and available in white, gray, silver, and light blue,and so on.
3. Which industry of your ink used?
Cheef inks are used in a wide variety of industries for many different applications, including the automotive, food, beverage, electronic, consumer products, wire cable, pharmaceutical Industries and so on.
4. Is your ink compatible?
Yes ,cheef ink can develop the inks for use in your current coding and marking equipment. Whether the ink you’ve been using is out of stock, been discontinued, too costly or under performing, we can replicate and improve upon OEM manufactured ink. The most important is these inks are guaranteed compatible with your equipment. Just change out the ink, possibly run a flush, and you’re ready to go.
5. How is your ink quality?
All of our inks are developed in our on-site lab which enables us to design and manufacture inks and fluids for the most difficult applications. We use only the highest quality dyes, pigments and materials in our inks.Our Custom ink successfully cover the most demanding manufacturing requirements. Our dye-based CIJ inks is suitable for most applications and is available in a vast range of solvents and colors.
6. How many colors of your ink?
We can produce the ink according to your request , and customize your color of ink, and make your own private label.
Our soft-pigmented CIJ inks deliver codes in intense colors such as yellow, red, and green, using a standard printer.
7. What is main priority of your ink?
At cheef Ink we possess a well-equipped Research and Development facility alongside substantial internal resources to offer custom-made products for specific applications.
DOD inks are carefully formulated using a four-stage filtration process, ensuring no sediment, sludge or residue. This minimizes print head maintenance and results in less downtime.
Cheef ink takes great pride in the high-quality, innovative ink solutions we’ve developed using our tested and proved R&D process methodology.Special ink applications include:UN-erased glass inks,high adhesion ink on PPR,PE pipe,High temperature ink,Non-transfer inks for cable and wire printing,Custom ink development for special applications,Hard pigmented white, blue and green inks.
8. Can I try sample?
Yes, sure, you can try sample and do the test before bulk order.
Please contact us now, and let us do your best partner, you will save money,cost and time.
9. Except products, what you can provide with us?
Our engineers are available with 24-hours hot-line to give you technical assist,   we can solve issues within a wide area ranging from the traditional printing or marking methods to providing high-tech ink-jet fluids,characterization and optimization of various properties including print quality and functional performance.
10. How to choose our ink which applicable to our printer?
You can tell us your ink model or printer name ,or which product you printer printed, and which color of ink you used, we can provide with you corresponding ink.
11. What are the standard minimum order quantities?
We do not have the moq request,one piece is okay. 
12. Can I have my order shipped to multiple addresses?
Yes, simply call us at +86-512-6281-0865 or email us at sales@cheef.cn, when placing your order to specify multiple shipping addresses.  
13. What payment options are available?
You can use TT,paypal ,Western Union .MoneyGram,Escrow,,and so on
14. Which port do you send goods in China?
Shanghai, Ningbo ,Shenzhen, Guangdong ,Hongkong usually used.
15. How can I get my order faster?
You may choose faster shipping during the checkout process. Or call us at +86-512-6281-0865 or email us at sales@cheef.cn and we will do everything possible to meet your deadlines. Rush charge and expedited air freight will be applied to your final cost.
16. Can I use my own delivery service?
Yes, if you would like to use your own preferred courier service please feel free to let us know.
17. What are normal production and delivery times?
Normally about 7days. 
18. How can I request a quote?
Please enter product page ,and send us a quote ,or enter contact us page to leave message for a quote
19. How can I contact you?
You can contact us to call at +86-512-6281-0865 Fax:+86-512-6730-1180,phone:+86-138-6201-9623 or email us at sales@cheef.cn